*The below conditions are not all-encompassing. In order to find a solution which best suits the customer’s needs, Sound Approach may issue a store credit, refund, or exchange on any qualifying purchase(s) which fall within the 30-day return period and meet eligibility requirements as listed below.

If the product you have purchased is incorrect, defective, or not to your liking, please contact Sound Approach as soon as possible. See the Special Orders, and Custom Orders section below for more information. Special Order or Custom Order items, as indicated on the webpage in the Special Notice section for those applicable products may have different return terms and conditions. By placing an order, clients agree to the Terms of Service (ToS) in their entirety. For the terms, conditions, and exceptions related to shipping and/or returns, please continue reading below. Buyers are responsible for arrangement and cost of any return shipment.

Sound Approach will accept returns on most items within 30 days of the delivery date.

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